TERMS AND CONDITIONS

Overview

This website is operated by Regen Cycling Apparel, property of Regeneration Sportswear Unip Lda. Throughout the site, the terms “we”, “us” and “our” refer to Regen Cycling Apparel. “Client”, “You” and “Your” refers to you, the person accessing this website. 

By using this website, you agree to the following terms and conditions of use. Do not continue to use this website if you do not accept all of the Terms and Conditions stated on this page. If you have any questions or requests, please contact us at info@regenwear.com.

You can review the most current version of the Terms and Conditions at any time on this page. Regen Cycling Apparel reserves the right to change these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the updating of any changes constitutes acceptance of those changes.

This website and online store are hosted on WordPress, owned and operated by Automattic, Inc., which provide us the online e-commerce platform that allows us to sell and products to you.

Indemnification

You agree to indemnify, defend and hold harmless Regen Cycling Apparel and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

Online store - Conditions of Use

Regen Cycling Apparel as a convenience to you, grants you access to its website www.regenwear.com. You may access and use the site only in accordance with all applicable laws and regulations and with these Conditions of Use. You acknowledge and agree that Regen Cycling Apparel, in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future, access to or use of the Sites. Any unauthorized use of the site will terminate the permission or license granted by these Conditions of Use, will result in you being banned from use of the site, and may violate applicable law.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

Liability

You acknowledge that we shall not be liable for any direct, indirect, incidental, special, conseqential or exemplare damages, including but not limited to, damages for loss of profit, goodwill, or other intangible losses (even if the seller has been advised of the possibilty of such damages), or personal injuries or death resulting from use or sale of the seller’s merchandise.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Accuracy of Billing and Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. We will not be held responsible for any inaccurate information regarding delivery adresses or VAT number. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Restrictions of Orders

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Right now, we are only selling to EU countries. If you are trying to buy from a non-EU country, please contact us at info@regenwear.com and we will keep you updated on our shipping policy.

Shipping Info

Every order placed before 18:00pm GMT will be shipped the next day. We will inform you as soon as your order is shipped, and you will be provided with the tracking number, to be able to follow your order.

Free standard EU shipping on orders over € 150.00.

For orders under € 150.00, please check the costs in our Shipping Info page.

The indicated delivery timeframes are approximated, and we will not be held accountable if they are not met.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Returns and Exchanges

In case you are not 100% satisfied with your purchase, you may request a return or an exchange of the product(s), provided that have been purchased directly through our website regenwear.com and you are within 14 days of receipt (physical possession of the last good).

Before starting the process of returning/exchange the product(s), please contact us at orders@regenwear.com. Also, please make note that the items must be in their original packaging and in “AS NEW” condition, i.e. unwashed and unused and with the label still attached. Please make sure that the product is well packed in its original bag and protected with an opaque bag or box to avoid damage in transit and thus arrive in perfect condition that was sent to avoid problems in this process.

Regen Cycling Apparel can decline a return/exchange if any of the previous criteria is not met.

Once the product arrives at our facilities, we will proceed to review the items. Once it is verified that they are in perfect conditions and have not suffered any damage, the corresponding economic amount will be returned within 7 working days.

Please notice that any shipping fees related to returns and exchanges will be on your part.

Defective Products

Once you receive your order, before usage, it is your obligation to ensure that the received product(s) correspond to the placed order, and that they do not suffer from manufacturing defects or apparent non-conformity.

In the event of a manufacturing defect or non-conformity of the received product, you are entitled to demand a free replacement.

To notify us the existence of product defects and nonconformities, please contact us at orders@regenwear.com.

If the substitution of a product of the same quality and title is not possible (for example, due to the unavailability of it), we will refund you the amount you paid for the product.

It is understood that you lose this right if you do not notify Regen Cycling Wear of the non-conformity of the product within 30 days of receipt (physical possession of the last good).

Any damage arising from the use of the product or failure to comply with the washing or care instructions will not be considered defects or non-conformities.

Our jerseys are handcrafted, and issues related to the artisanal production process will not be considered defects or non-conformities.

Please notice that any shipping fees related to verified defective products will be on our part.

Out-of-Court Settlement of Disputes

In this regard, if the purchase between you and us has been made online through our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to request with us an out-of-court settlement of consumer disputes accessible through:

Last update: 07-09-2021

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